Privacy Policy

At freecosystem, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share your information when you access or use www.freecosystem.com (“Website”, “Platform”, “we”, “our”, or “us”).

By using freecosystem, you agree to the practices described in this policy.

1. Information We Collect

We collect information only when necessary to provide and improve our services.

a) Personal Information

When you register, create listings, or contact us, we may collect:

• Name
• Email address
• Phone number
• Location details
• Profile information (including matrimony profiles, if applicable)

b) Listing Information

Depending on the category, users may voluntarily provide:

• Product details (description, images, condition, contact details)
• Service offerings (skills, experience, free session details, contact details)
• Property information (location, price, photos, description, contact details)
• Matrimony profile details (as shared by the user, contact details)

c) Payment and Refund Information

For paid listings (Services, Property and Matrimony listings), payments are processed through secure third-party payment gateways. freecosystem does not store your card or banking details. Refund will only be processed if the profile could not be listed due to technical glitches and website reserves the right to deduct INR 25 ( Rupees Twenty Five only) for processing the refund.

d) Technical Information

We may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited and usage behaviour

This helps us improve platform performance and security.

2. How We Use Your Information

We use your information to:

• Create and manage user accounts
• Display listings as intended by users
• Facilitate communication between interested users
• Process payments for paid listings
• Improve platform functionality and user experience
• Prevent fraud, misuse, and unauthorized activities
• Communicate important updates, notifications, or support messages

We do not sell or rent your personal data to third parties.

3. Visibility of User Information

• Information shared in listings (products, services, property, or matrimony profiles) is publicly visible by design.
• Users are responsible for the information they choose to publish.
• Contact details like mobile number and mail id or photos in case of matrimony are displayed only as per platform settings and user actions. User to ensure appropriate photos are shared on our platform especially under Matrimony listings.
• User is already aware that their contact details will be visible with other user when user ACCEPT INTEREST expressed by other users in their listings like product, or promotional services, or property, or matrimony.

We recommend users avoid sharing sensitive personal information publicly.

4. Data Sharing & Third Parties

We may share limited information only when necessary:

• With service providers (hosting, analytics, payment gateways)
• To comply with legal obligations or law enforcement requests
• To protect the rights, safety, or integrity of freecosystem and its users

All third-party partners are required to maintain confidentiality and data security.

5. Cookies & Tracking Technologies

freecosystem may use cookies and similar technologies to:

• Maintain user sessions
• Improve website performance
• Analyze traffic and usage patterns

You can control or disable cookies through your browser settings, though some features may be affected.

6. Data Security

We implement reasonable technical and organizational measures to protect your data against:

• Unauthorized access
• Loss or misuse
• Alteration or disclosure

However, no online platform can guarantee 100% security. Users are encouraged to use strong passwords and keep login details confidential.

7. User Responsibilities

By using freecosystem, you agree:

• To provide accurate and lawful information
• Not to post misleading, harmful, or illegal content
• To respect the privacy and rights of other users

freecosystem reserves the right to remove content or suspend accounts violating platform policies.

8. Data Retention

We retain user information only as long as necessary to:

• Provide services
• Comply with legal obligations
• Resolve disputes
• Enforce our policies

Users may request account deletion, subject to legal and operational requirements.

9. Children’s Privacy

freecosystem is not intended for users under the age of 18. We do not knowingly collect personal information from minors.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Continued use of the platform signifies acceptance of the revised policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us through the Contact Us section on www.freecosystem.com.